Bainbridge Federal Hill Announces Partnership with Hello Alfred, Brings Advanced City Living to Baltimore

The apartment community is the first in Baltimore to offer Hello Alfred services to its residents


Baltimore, Md. (Dec. 27, 2019) – The Bainbridge Companies (Bainbridge), the 10th-largest apartment developer and a leading owner and manager of luxury multifamily communities, and Willton Investment Group, a real-estate focused family office investment group, today announced their partnership with leading residential experience company Hello Alfred at the Bainbridge Federal Hill community in Baltimore, Md. The partnership is the first of its kind in Baltimore and represents a major move in apartment innovation and urban living for the city.

This partnership will provide residents of Bainbridge Federal Hill access to Hello Alfred’s anticipatory home management services. Residents can leverage Hello Alfred’s human-centered technology and hands-on hospitality service to take care of weekly tasks such as home cleaning, grocery shopping and delivery, move-in support, laundry services, pet care, travel planning and more.

“The Bainbridge Federal Hill community opened earlier this year and marked our first entry into the Baltimore market,” said Dana Caudell, President of Property Management at Bainbridge. “We’re grateful to the community and its residents for welcoming us into their neighborhood and we’re thrilled to have the opportunity to give back by bringing this unique urban living experience through our partner Hello Alfred.”

“We believe in working with partners who, like us, believe in putting residents in the center of their business, and are pleased that Bainbridge shares that focus,” said Dolores O’Connor, Head of Real Estate Partnerships at Hello Alfred. “We know that the modern renter lives a fast-paced lifestyle—our goal is to help free up their time and mental energy to focus on living their healthiest, most fulfilling life. We’re excited to introduce this way of living to Baltimore.”

“The expectations of residents have constantly been evolving as they’ve embraced and adopted modern and innovative devices and services that have changed how they work, live and socialize every day,” said Willie Frias, Director of Asset Management & Development at the Willton Investment Group. “It’s our job to anticipate their needs and wants before they tell us. Our partnership with Bainbridge, and now Hello Alfred, helps us stay ahead of the trends and create a resident-focused living experience focused on improving their quality of life.”

Bainbridge Federal Hill is a mid-rise apartment community featuring 224 apartment homes, with a selection of one- and two-bedroom apartments and townhomes. Amenities include a two-story fitness center with a separate private training room, a rooftop terrace with a grill and a double-sided fireplace, and a pet spa and bike-storage facility. For more information, please visit


About The Bainbridge Companies, LLC


The Bainbridge Companies is a leading owner, developer and manager of luxury multifamily apartment communities in the Eastern United States. Founded in 1997, Bainbridge is a fully integrated family of real estate companies engaged in the development, construction, management and acquisition of residential and commercial real estate. Bainbridge is headquartered in Wellington, Fla., with regional offices in Bethesda, Md., Raleigh, N.C., Orlando and Tampa, Fla., Atlanta, Ga., and New York City, N.Y. Our team consists of over 600 passionate professionals across our offices and portfolio. To learn more about The Bainbridge Companies, please visit


About Hello Alfred


Hello Alfred is an end-to-end resident experience platform that combines hospitality and technology to build help directly into the most important space in people’s lives: the home. Named one of the Top 50 Most Innovative Companies in the World by Fast Company in the urban development space, Hello Alfred is setting the new standard for urban living. The platform combines building management software with highly trained “Alfred” Home Managers to manage and curate an extensive suite of services that give retail brands of all sizes privileged access to build lasting relationships with consumers. To learn more about Hello Alfred visit


About Willton Investment Group


Willton Investment Group is a New York City based real estate office focused on multifamily investment across the United States. The firm focuses on joint ventures with high caliber sponsors who have a proven track record for success. For media inquiries or to learn more about Willton Investment Group, please visit